Client FAQ
Last updated
Last updated
Check the last update date of the bot. If it has been non-functional for a long period of time, please report it to a moderator on Discord to be flagged for removal from the store.
If that is not the case, then the issue needs to be raised with the Bot Author. You can try getting in touch with them on Discord or on the Community Forums. Many bot authors maintain their own Discord servers for dedicated support, you can find invite links to these on the RuneMate Discord.
This is a RuneScape client issue, rather than a RuneMate one. Please see this thread for a possible solution.
This error can occur if either RuneMate or RuneLite/OSRS do not have permissions to write to your local file system. This can be resolved by running both clients (and the JagexLauncher if applicable) in administrator mode.
This error can occur is RuneMate is not running as an Administrator. If this does not work, try clearing your RuneScape caches.
RuneMate does not provide support for proxies, and using proxy software (such as Proxifier) can cause communication issues between RuneMate and RuneScape - it is not recommended to use these programs.
If RuneMate is not detecting active OSRS clients then please try performing a fresh install of RuneMate. You should remove all RuneMate files from your user directory (%USERPROFILE% on Windows systems) before installing. This error has also occurred when RuneMate (or RuneScape) has been accidentally installed in a directory managed by OneDrive.
RuneScape is most likely running out of memory, you can follow the these steps to help resolve this:
Close any OSRS clients you have open.
Open the following file in notepad (or some other text editor): %USERPROFILE%\jagexcache\jagexlauncher\oldschool\oldschool.prm
Replace the contents with the following:
Save it, relaunch the OSRS client.
OSRS "Java Client" Wiki Page. Here is a video guide: